Privacy Policy

Privacy Policy

This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information we collect from you or other sources or that you provide to us (“Information”) will be handled by us in connection with your access and use of our website,). We understand the importance you place on the Information, and we are committed to protecting and respecting your privacy.

References in this Privacy Policy to “we”, “our” or “us” (or similar) are references to PATELS Documents Clearing Services is Licensed company. References to “user” or “you” (or similar) are references to you as an individual or legal entity as the case may be.

In brief, this privacy policy (this “Policy”) aims to provide Data Subjects with an understanding regarding how we collect, use, disclose, handle and store their data. We aim to provide clarification, through this Policy, about the methods through which we collect data, use such data, how it is shared (if at all) and how it is protected and stored. This Policy also provides information about your rights


We may collect and process the following Information about you:

  • Information that you provide by filling in forms on our Website, including information provided at the time of registering to use our Website and other co- registrations (e.g. social media logins), subscribing to our Services, posting material or requesting further services
  • the Information you provide when you enter a competition or promotion via our Website, provide reviews, testimonials or feedback on our Website
  • Information you provide us, or that we may collect from you, when you report a problem with our Website;
  • a record of correspondence if you contact us or communicate with us based on the third party apps running on our website ;
  • general, aggregated, demographic and non-personal Information;
  • if you download or use our mobile application, we may have access to details about your location and your mobile device, including a unique identifier for your device;
  • details about your computer, including but not limited to your IP address, operating system and browser type, as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together, “Cookies”));
  • your email address from a third party if you indicate that you have consented to that third party sharing your Information with us; and


Whether we receive your personal data directly from you or from a third party, we will only use your personal information if we have obtained your consent, except where such interests are overridden by your own rights or interests).

The purposes for which we process your personal information are as follows:

  • Providing our services to you;
  • Communicating with you in respect of developments and the promotion of our service;
  • Managing our business relationship with you (or your organization), including processing payments, accounting, auditing, billing and collection and related support services;
  • Complying with our legal obligations, including with respect to legal and regulatory considerations (e.g. anti-money laundering and sanctions checks, audits, enquiries by regulatory authorities);
  • Keeping your contact details accurate and current using information provided by you, or information publically available;
  • For any purpose related and/or ancillary to any of the above or any other purposes for which your personal data was provided to us;
  • To improve our Services and to deliver a better and more personalized service to you;
  • to ensure that content from our Website is presented in the most effective manner for you and the device you use to access our Website;
  • to notify you about changes to our Services;
  • for any other reason which we deem necessary to enhance your experience of the Website;

If you have any concerns about your Information on the Website, please contact us at with a thorough description and Subject line Website Privacy, and we will try to resolve it.